The Practical Impact of AI on Business
By Lionel Naidoo, Director, Dragon Information Systems
AI is reshaping how SMEs work. Learn why AI‑first workflows drive major productivity gains and how SMEs can adopt them safely and effectively.
Trusted and Proactive IT Support and Managed IT Services
AI is reshaping how SMEs work. Learn why AI‑first workflows drive major productivity gains and how SMEs can adopt them safely and effectively.
AI is transforming how SMEs work and adopting it doesn’t need to be complex. Explore our 3‑step plan to optimise high‑friction workflows, improve efficiency and help your team get the most from Microsoft Copilot.
Clear, practical guidance for UK SMEs on the EU AI Act. Learn what the 2026 transparency rules mean, how to label AI content, and the steps UK businesses must take to stay compliant.
SMEs are facing an unprecedented rise in cyberattacks, with 43% of UK businesses reporting breaches in the past year. As threats grow and supply‑chain security expectations tighten, Cyber Essentials has become a crucial baseline for protection. Dragon’s Cybersecurity‑as‑a‑Service simplifies certification, strengthens Microsoft 365 security and delivers continuous compliance for complete peace of mind.
Both companies are now part of the newly formed Dragon Technology Group and bring together over 40 years combined experience operating in the IT services sector.
Deepfake scams are rapidly evolving, with AI‑generated voice and video impersonation now targeting SMEs as well as large organisations. As criminals use cloned identities to authorise payments, change bank details and manipulate staff, businesses need stronger verification processes and better cyber awareness to stay protected.
Cyber Essentials has been updated for 2026, introducing stronger cloud, identity and device security requirements. The new standard gives SMEs a clearer, more robust baseline for protecting against common cyber threats and is now mandatory for certification or renewal.
AI is transforming how small businesses get found online. As tools like Microsoft Copilot, ChatGPT and Google Gemini reshape search behaviour, a new priority is emerging: AI Optimisation. Unlike traditional SEO, AIO focuses on helping your business appear in AI‑generated answers, recommendations and summaries. For SMEs, understanding this shift — and adapting early — is becoming essential for staying visible, competitive and trusted in an AI‑driven digital landscape.
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